Privacy policy
Last updated: December 2, 2025
At Bohemia Skin & Body, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you book appointments, visit our studio, or interact with our website and online systems.
Our goal is to provide you with a safe, seamless, and personalized experience while respecting your privacy.
Personal Information We Collect or Process
We may gather personal information from you in order to provide our services effectively and safely. This may include:
- Contact Details: Name, email, phone number, and mailing address
- Booking & Service Information: Appointment history, treatment preferences, intake forms, and health details relevant to skincare or massage services
- Payment Information: Credit/debit card data or transaction details (securely processed through our payment partners)
- Account Information: Login credentials and saved preferences (if you create an account)
- Website & Device Information: IP address, browser type, device information, and website usage patterns
- Communications: Messages, emails, texts, or inquiries you send us
Personal Information Sources
We collect your information in several ways:
-
Directly from you when you schedule an appointment, fill out an intake form, or contact us
- Automatically as you interact with our website or online booking platform, using cookies and analytics tools
-
From service providers that support our studio operations, such as booking platforms or payment processors
How We Use Your Personal Information
We use the information we collect to:
-
Schedule, confirm, and manage your appointments
-
Provide personalized treatments and recommendations
-
Process payments and maintain accurate records
-
Communicate with you regarding your appointments, studio updates, or support needs
-
Send promotional offers and updates (only if you have opted in)
- Ensure the safety and security of our services and website
- Comply with legal, insurance, and safety obligations
Cookies & Tracking
We may use cookies and similar tools to:
-
Remember your preferences and session details
-
Improve website functionality and performance
-
Analyze website usage for improvements
-
Support marketing efforts (with your consent)
You can manage or disable cookies through your browser settings. We also honor Global Privacy Control (GPC) signals where applicable.
Sharing Your Information
We respect your privacy and do not sell your personal information. We may share data only with trusted partners who help us provide our services, including:
-
Booking and payment processors
-
Email or messaging platforms
-
IT or website service providers
- Legal or regulatory authorities if required
Your Rights
Depending on your location, you may have the right to:
-
Access the information we hold about you
-
Request corrections or updates
-
Request deletion of your information (unless required by law to retain it)
-
Opt out of marketing communications
-
Limit certain types of data sharing
To exercise your rights, contact us at hello@bohemiaskinandbody.com. We may ask to verify your identity before acting on requests.
Data & Security Retention
We take reasonable measures to protect your information. However, no system is completely secure, so please avoid sharing sensitive information through unencrypted channels.
We keep your information only as long as necessary to provide our services, maintain accurate records, meet legal requirements, or resolve disputes.
Children's Privacy
Our studio and website are not intended for children under 16. We do not knowingly collect personal information from minors. If we learn that information from a child has been collected, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices, technology, or legal obligations. Updated versions will be posted here with a new “Last updated” date.
Contact
For questions about this Privacy Policy or your personal information, please contact:
Bohemia Skin & Body
Email: hello@bohemiaskinandbody.com
Phone: (510) 817-4555